At AfriHexFashions, we value your satisfaction and are committed to delivering quality African-inspired fashion. Please read our Refund and Returns Policy carefully before making any purchases.

1. Returns Eligibility

We accept returns only under the following conditions:

•Item was received damaged, defective, or incorrect

•Return request is made within 3 days of delivery

•Item is unworn, unused, unaltered, and with original tags and packaging

Non-returnable items include:

•Custom-made or personalized outfits

•Clearance or discounted items

•Worn or washed items

•Items returned after 3 days of delivery

⸻

2. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

•If approved, your refund will be processed to your original payment method within 7–10 working days

•Shipping fees are non-refundable (unless the error was on our part)

•If the product was customized based on your request and measurements, no refund is applicable

⸻

3. Exchanges

We accept exchanges only for:

•Size issues (if not custom-made)

•Wrong item received

•Exchanges must be initiated within 3 days of delivery

You will be responsible for the cost of return shipping unless the item was incorrect or defective.

⸻

4. Order Cancellations

•Orders can be cancelled within 24 hours of placing the order for a full refund

•Custom orders cannot be cancelled once production has started

⸻

5. How to Request a Return or Refund

Please contact us at:

📧 Email: support@afrihexfashionstore.com

📱 WhatsApp :+1 (908) 636-5940

📦 Include your Order Number, Full Name, and a clear photo of the item

⸻

6. Return Shipping Address

Returns should be sent to:

AfriHexFashions

New Jersey. USA. 

⸻

7. Policy Changes

AfriHexFashions reserves the right to update or modify this policy at any time without prior notice. Customers are encouraged to review this page regularly.